China citic bank chongqing branch to make a phone call to prepayment
In order to improve the work efficiency and customer satisfaction, citic bank chongqing branch created a new model, personal housing mortgage loan repayment phone booking. Recently, the model successfully launched, the branch mortgage customers only need a phone can easily handle the prepayment.
According to introducing, on the premise of risk control, the model is with the aid of mature branch electric pin center marketing system and professional business ability, the prepayment process changed from "face" to call on the phone to make an appointment ". Success online, this model in the system and chongqing are initiated in the trade, not only can effectively save manpower cost, also can greatly improve the efficiency of banking services and customer satisfaction.
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