中信银行在京网点设爱心窗口中信银行在京网点设爱心窗口

Citic bank branch in Beijing shall have love window citic bank branch in Beijing have love window

China citic bank head office business departments announced in Beijing to reduce the 57 points set up a sick child special loving service window, for disabled customers inspect to VIP customers, for its on PaiDuiJi VIP number, security, sick pregnant people priority, handling business smoothly. This is also the capital's first offer priority service, sick at customers of commercial Banks.

China citic bank head office sales department launched the love includes six aspects of services. In addition to the network set up a special loving service window, for the old or disabled preferred snarling, priority to deal with customer service, include to assist disabled customers into and out of the door, and led to the rest area or business area; With the consent of the customer premise, for elderly customers walking, the blind, and a wheelchair to assist and push the wheelchair customer service; For discomfort have a glass of water and condolences to appease customer service; For elderly or disabled customers fill in single service (except the signature); For deaf customers with communication services such as sign language or writing; For elderly or disabled clients use self-help tools to guide and help.

In addition, for the convenience of the blind man to deal with business, China citic bank head office business departments cooperate branches unified equipped with braille prompt "helps the blind know currency signature card". Help blind general currency signature card with translucent hard plastic, its function including to assist the blind to distinguish the fifth set of RMB banknotes and COINS, confirm the location of the signature and fingerprint. In case of poor eyesight in the blind to transact business, the lobby manager will provide the signed card "" helps the blind know money to the blind use.

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