一对多服务 中信银行公司网银升级

More than a pair of online banking services of citic bank company to upgrade

In recent years, China citic bank for the electronic bank customer group launched online banking community in a comprehensive and efficient service, improve customer experience.

At present, China citic bank company net silver community around service, brand and marketing three aspects introduced the ask, online customer service, electronic banking, online classes, interactive dating services section, through community service platform structures, vertical specialization company net, the internal professional customer service staff and customers and bank closely linked; First to break through the traditional financial services in the banking industry rely on network, customer manager, such as telephone banking one-to-one service mode, realized the one-to-many relationship centralized management, unified product marketing system, to reinterpret the connotation of banking services.

In addition, the company net silver community also implements the new breakthrough on channel bank customer service. Through the online banking community service platform, citic bank step by step the establishment of a unified product marketing system, solved the bank internal network marketing scattered and lack of data, greatly improve the customer experience marketing. Net silver community at the same time, the company also provides corporate clients with a platform of information and communication, the customer here you can learn the latest information and dynamic electronic banking, financial, banking, electronic banking aspects such as communication, further enhances the interaction between customers and Banks, clients and customers.