来源:中信银行 小编:朱岳 发布时间:2013年03月05日
内容导读: 中信银行总行营业部日前宣布在京所辖57家网点设立老弱病残孕爱心服务专用窗口,对于行动不便客户为其在排队机取贵宾号,保障老弱病残孕人群优先、顺利办理业务。
Citic bank branch in Beijing set love window
China citic bank head office sales department has announced in Beijing to reduce the 57 points set up a sick child special loving service window, for action inconvenience for its customers in the PaiDuiJi get a VIP number, security, sick pregnant people priority, handling business smoothly.
In addition to the network set up a special loving service window, for the old or disabled preferred snarling, priority to deal with customer service, the bank launched the love services may also include six aspects: to assist the disabled customers into and out of the door, and led to the rest area or business area; With the consent of the customer premise, for elderly customers walking, the blind, and a wheelchair to assist and push the wheelchair customer service; For discomfort have a glass of water and condolences to appease customer service; For elderly or disabled customers fill in single service (except the signature); For deaf customers with communication services such as sign language or writing; For elderly or disabled clients use self-help tools to guide and help.
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